Information Management Office (IMO)

Mission

The Information Management Office (IMO) is the Garrison’s Information Technology (IT) staff element responsible for providing high quality technology-based services in the most cost efficient manner, to facilitate the Garrison mission as it applies to business information systems, applications and programs.

Army Enterprise Service Desk 1-866-335-ARMY

IT Service Requests

All IT service requests must be submitted to the Army Enterprise Service Desk (AESD). You can submit an IT service request through a self-service website (CAC login required) or by calling 1-866-335-2769.

Information Management Office Services

IT Planning

  • IT Service Level Management
  • End User Device Life Cycle Planning/Procurement
  • New Equipment Fielding
  • Emergency Communications Telephone Services
  • Fire, Safety, Security, and Other Circuits
  • Range/Field Telephone Services
  • Video Teleconference Services
  • Wireless Infrastructure
  • Coordinate STAMIS/Mission Systems Support
  • IT Continuity of Operations (COOP) and OPLAN
  • Coordinate IT Requirements for Garrison MCA, SRM, and Minor Construction Projects

Information Assurance/Cybersecurity

  • Security Services and Incident Response
  • Information Assurance Training
  • Risk Management, Accreditation, Certification Services
  • Reporting/Coordination of POA&Ms
  • Information Assurance Vulnerability Management (IAVM)

Automation

  • Interface to the Supporting NEC on C4IM Services
  • Knowledge Management (KM)
  • Content manager for Web and SharePoint Sites
  • Web Support Services
  • Desktop, Software, Peripheral Support Services
  • Database Administration Services
  • User Account Maintenance

Telecommunications Support

  • Telephone Management
  • Video Teleconferncing (VTC)
  • Wireless/Cellular Management
  • Copier Management

Visual Information Service Center (VISC)

We provide Department of the Army official photographs. Additionally, we provide head and shoulder photographs for senior leaders. All photographs are done in the photography studio.

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Location

70 B Ave
Building 1107, Room 305
Fort Lee, VA 23801-1723

Hours of Operation

Monday - Friday
0800 - 1700

Contact Information

Information Management Officer
804-734-7174
Email

Fort Lee Website Support
804-734-6061
Email

IT Service Requests
1-866-335-2769
Self-Service Website

How Are We Doing?

Last Updated: 10/6/2016 2:18:41 PM

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