EEO Counselors have been appointed by the Commanding General, U.S. Army Combined Arms Support Command and Fort Lee (CASCOM) to counsel and assist individuals from any serviced organizational element on complaints and problems related to equal employment opportunity. Any civilian employee, former employee or applicant for employment may contact the individuals listed a counselor if they feel they have been the victim of discrimination in employment on the basis of their age, race, sex, physical or mental handicap, color, religion or national origin. In accordance with AR 690-600, a counselor will be referred or assigned by the EEO Officer to conduct precomplaint counseling.

The names of counselors are posted on organizational bulletin boards. Individuals who believe they may be the victims of discrimination should call the Equal Employment Opportunity Office at (804)734-6696.

The Role of EEO Counselors

  1. The role of an EEO counselor is that of a mediator and fact-finder during the processing of your complaint. The EEO Counselor is not a representative for you or for management.
  2. In this role, the EEO Counselor cannot "build" a case for you or obtain privileged information and papers for you.
  3. The EEO Counselor will not reveal your name to anyone unless you give written permission to do so.
  4. During the initial interview, the EEO Counselor will determine necessary facts needed to conduct inquiries and interviews with persons who may have information pertinent to issues involved in your allegations.
  5. It is important that you give the EEO Counselor all facts and/or papers relevant to your issues at the earliest possible stage in the informal process. Do not hold anything back. To do so may hinder the Counselor in obtaining a resolution of your allegations.
  6. The EEO Counselor’s inquiry into the facts of your issue(s) is designed to only get enough essential information to reach an informal resolution of your allegations.
  7. After the EEO Counselor makes all inquiries to get the facts in the case, to include the examining of records and speaking with personnel involved, he/she will discuss it with you and attempt informal resolution. If resolution is possible, the complaint will be closed at the informal stage.
  8. If the EEO Counselor cannot resolve your issues or complaint within 30 calendar days after the first interview, on the 30th day he/she must advise you in writing of your right to file a formal complaint of discrimination unless you sign an agreement to extend counseling. However, every effort will be made to complete the inquiry in the shortest timeframe possible. Your cooperation in helping the Counselor to do this is appreciated.
  9. If you have any questions about the process, please do not hesitate to bring them up for discussion.


Building 9028, Suite D
1403 Mahone Avenue
Fort Lee, VA 23801

Hours of Operation

Monday: 0730-1600
Tuesday: 0730-1600
Wednesday: 0730-1600
Thursday: Closed
Friday: 0730-1600

Contact Information

Email the EEO Office
Phone: 804-734-6835
Fax: 804-734-6669

Important Links

Last Updated: 5/8/2013 7:57:08 PM

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